There are several methods you can use to open Windows Services to manage the Norton Ghost Agent.
To open Services
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Do one of the following:
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On the Windows Control Panel, click Administrative Tools > Services.
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On the Windows taskbar, click Start > Run.
In the Open text field, type services.msc, and then click OK.
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Under the Name column, scroll through the list of services until you see Norton Ghost (the name of the agent).
Its status should be Started.
Opening Windows Services