There are several methods you can use to open Windows Services to manage the Norton Ghost Agent.
To open Services
Do one of the following:
On the Windows Control Panel, click Administrative Tools > Services.
On the Windows taskbar, click Start > Run.
In the Open text field, type services.msc, and then click OK.
Under the Name column, scroll through the list of services until you see Norton Ghost (the name of the agent).
Its status should be Started.
Opening Windows Services