Using the Norton Ghost Agent

The Norton Ghost Agent is the unseen “engine” that does the actual backing up and restoring of data on a remote computer. Because the Norton Ghost Agent functions as a service, it does not have a graphical interface.

The Norton Ghost Agent does, however, have a tray icon available from the Windows system tray to provide feedback of current conditions and to perform common tasks. For example, you can view backup jobs created for the computer, reconnect the Norton Ghost Agent, or cancel a task that is currently running.

You can install the agent manually by visiting each computer you want to protect and install the agent from the product CD. A more efficient method, however, is to use the Norton Ghost Deploy Agent feature to remotely install the agent on a computer in the domain whose data you want to protect.

To use the Norton Ghost Agent

  • On the Windows system tray, do one of the following:

    • Right-click the Norton Ghost tray icon, and then click Reconnect to restart the service automatically.

      You cannot run a backup until the service is running.

    • If Norton Ghost is installed on the computer, double-click the Norton Ghost tray icon to start the program.

      If only the agent is installed, double-clicking the tray icon only displays an About dialog box.

    • If the computer has Norton Ghost installed, right-click the Norton Ghost tray icon to display a menu of common Norton Ghost Agent tasks.

More Information

About managing the Norton Ghost Agent through Windows Services

Controlling access to Norton Ghost

Using the Norton Ghost Agent