Logging Norton Ghost messages

You can specify which product messages (errors, warnings, and information) are logged as they occur, and where the log file is stored. Product messages can provide useful information about the status of backups or related events. They can also provide helpful information when you need to troubleshoot.

Two logging methods are available: Norton Ghost logging, and the Windows application log.

From the Options page, you can configure both methods.

To log Norton Ghost messages

  1. In Norton Ghost, on the menu bar, click Tasks > Options.

  2. Under Notifications, click Log File.

  3. Click the Select the priority and type of messages list and select the priority level at which a message should be logged.


    All messages Send all messages, regardless of priority levels.
    Medium and high priority messages Send only medium and high priority messages.
    High priority messages only Send only high priority messages.
    No messages Do not send any messages, regardless of priority levels.

  4. Select one or more of the following options:

    • Errors

    • Warnings

    • Information

  5. In the Log file location field, enter a path to where the log file should be created and stored.

    If you don’t know the path, click Browse and select a location.

  6. In the Maximum file size field, specify a maximum size (in kilobytes) that the log file is allowed to grow.

    The file is kept within the limit you set by replacing the oldest logged items in the file with new items as they occur.

  7. Click OK.

To configure which product events are written to a Windows event log

  1. In Norton Ghost, on the menu bar, click Tasks > Options.

  2. Under Notifications, click Event Log.

  3. Click the Select the priority and type of messages list and select the priority level at which a message should be logged.


    All messages Send all messages, regardless of priority levels.
    Medium and high priority messages Send only medium and high priority messages.
    High priority messages only Send only high priority messages.
    No messages Do not send any messages, regardless of priority levels.

  4. Select one or more of the following options:

    • Errors

    • Warnings

    • Information

  5. Click OK.

Logging Norton Ghost messages