Getting a static IP address if pinging is unsuccessful

If you ping an address and the address does not respond, you can use the ipconfig /all command to determine the correct IP address.

To get an IP address if the ping is unsuccessful

  1. On the computer that contains the recovery point that you want to restore, at a DOS prompt, type the following command, and then press Enter.

    ipconfig /all

  2. Write down the IP address that is displayed.

  3. Return to the computer that is running the recovery environment and run the utility Ping Remote Computer with this IP address.

Getting a static IP address if pinging is unsuccessful