Recovering a computer

You can restore your computer from within the recovery environment. If you have a recovery point for the hard drives that you want to recover, you can fully recover your computer or other hard drive back to the state it was in when the recovery point was created.

See Recovering a computer from a virtual disk file.

To recover a computer

  1. Start the computer by using the Symantec Recovery Disk CD.

  2. On the Home panel, click Recover My Computer.

    If your recovery points are stored on a CD or DVD and you only have one CD/DVD drive, you can eject the Symantec Recovery Disk CD now. Insert the CD or DVD that contains your recovery points.

  3. On the Welcome page of the wizard, click Next.

  4. Do one of the following:

    • If Symantec Recovery Disk located recovery points, proceed to step 6

    • If Symantec Recovery Disk did not locate any recovery points, proceed to the next step.

  5. In the View recovery points by list, select one of the following options:


    Displays all of the discovered recovery points in the order in which they were created.

    If no recovery points were discovered, the table is empty. If such cases, you can search all local drives on the computer or browse to find a recovery point.

    In the Select source folder list, do one of the following:

    • Click All local drives to view a list of all available recovery points that may exist on your computer’s local drives.

    • Click Browse to locate a recovery point on a local drive or a network folder.

    File name

    Lets you browse to another location to select a recovery point file (.v2i).

    Select this option, and then click Browse. Locate and select a recovery point file (.v2i), and then click Open.

    If necessary, click Map a network drive. Specify a shared network folder path and assign it a drive letter. You can then browse the folder location for the file you want.


    This type of recovery operation uses a system index file (.sv2i) to restore a computer that has multiple drives.

    A system index file reduces the amount of time that is needed to restore the drives. When a recovery point is created, a system index file is saved with it. The system index file contains a list of the most recent recovery points, which includes the original drive location of each recovery point

    Select this option, and then click Browse. Locate and select a system index file (.sv2i), and then click Open.

  6. Click Next.

  7. In the Drives to Recover panel, select each recovery point that you want to recover.

    If necessary, add or remove recovery points from the list.

    If you are recovering your computer, select the drive on which Windows is installed. On most computer systems, this drive is the C drive. In the recovery environment, the drive letters and labels might not match what appears in Windows. You might need to identify the correct drive based on its label, the name assigned to it, or by browsing the files and folders in the recovery point.

  8. Do the following:

    • Optionally, select a drive that you want to recover, and then click Edit.

      Select the options that you want to perform during the recovery process, and then click OK to return to the Drives to Restore pane.

      See Edit target drive and options.

    • Set the following:

      Verify recovery point before restore

      Verifies whether a recovery point is valid or corrupt before it is restored. If the recovery point is invalid, the recovery is discontinued.

      This option can significantly increase the time required for the recovery to complete.


  9. Click Next to review the recovery options that you selected.

  10. Select Reboot when finished if you want the computer to restart automatically after the recovery process finishes.

  11. Click Finish.

  12. Click Yes to begin the recovery process.

More Informat

Starting a computer by using Symantec Recovery Disk

Recovering files and folders using Symantec Recovery Disk

Recovering a computer